Fulfillment Policy

Access to OneInbox AI is provided digitally and typically activated immediately upon successful signup and payment. You will receive a confirmation email along with setup instructions. In cases where onboarding requires manual provisioning, activation may take up to 24 hours. If you encounter any delays, please contact us at legal@oneinbox.ai.

You may cancel your subscription at any time via your account dashboard. Cancellations will take effect at the end of the current billing period. You will continue to have access to the Product until the end of that period. No refunds are provided for partial periods or unused service time.

Credits are prepaid units used to meter usage of OneInbox AI. Credits must be consumed within six (6) months of the date they are added to your account; any credits still unused after that date expire and are forfeited.

All credits are non-refundable and carry no cash value. No refund or cash equivalent is issued for unused or expired credits, including on cancellation or termination. If you have a question about your credit balance, contact us at legal@oneinbox.ai.

Due to the nature of our digital service, all charges are non-refundable once the billing cycle has started. However, if you believe there was an error in billing or a failure to deliver service as described, please contact us at legal@oneinbox.ai within 7 days of the charge. We will review all refund requests on a case-by-case basis.

As OneInbox AI is a digital product delivered via cloud service, returns are not applicable. Customers are encouraged to evaluate our offerings during any available trial period before making a paid commitment.

All pricing and charges are listed in United States Dollars (USD), unless otherwise explicitly stated at the time of purchase.

If we offer free trials or promotional pricing, the terms and duration will be clearly disclosed at signup. Trial periods are subject to change or termination at Vibtree Inc's discretion, especially in cases of misuse or abuse of the offer.