Patients Heard. Staff Freed. Care Delivered.
OneInbox automates appointment scheduling, medication reminders, and post-discharge follow-ups all HIPAA-compliant so your clinical teams focus on care, not call queues.
of patients comfortable using voice AI for scheduling
GrandView Research, 2025
CAGR of healthcare voice AI market through 2030
GrandView Research, 2025
reduction in no-show rates with automated reminders
patient access no hold music, no after-hours voicemail
The Front Desk Is Overwhelmed. Patients Feel It.
Scheduling Bottlenecks
Phones ring constantly for appointments that staff manually enter into EMRs. Errors happen. Patients wait. Staff burn out.
High No-Show Rates
The average no-show rate is 18–23%. Each missed appointment costs $200–$300 in lost revenue and wasted clinical time.
HIPAA Exposure Risk
Misconfigured voicemail, unsecured lines, and untrained agents create compliance gaps that put patients and practices at risk.
Everything Patients Need Without Holding the Line
Intelligent Appointment Scheduling
Patients book, reschedule, or cancel by voice synced directly to your EHR with zero staff involvement.
Automated Reminders & Recalls
Personalized voice reminders 48h and 24h before appointments. Patients confirm or reschedule in the call.
Medication & Care Reminders
Post-visit follow-up calls check on patient progress, remind about medications, and flag concerns for clinical review.
HIPAA-Compliant by Design
End-to-end encryption, BAA coverage, role-based access, and automatic PHI redaction from call transcripts.
Multilingual Patient Support
Communicate in patients' native language Spanish, Mandarin, Hindi, and 47 more without a translator on staff.
Post-Discharge Monitoring
Automated calls check in after procedures, collect symptoms, and escalate red flags to care teams immediately.
Up and Running Without Disrupting Clinical Workflows
Connect to Your EHR
Native integrations with Epic, Cerner, Athenahealth, and eClinicalWorks. Patient data flows securely no manual imports.
Configure Your Call Flows
Use pre-built healthcare templates for scheduling, reminders, and post-care follow-up or customize to your practice.
Patients Call or Receive Calls
AI handles the conversation end-to-end. Complex or clinical matters route to staff with full context already captured.
Integrates with the Tools Your Clinicians Already Use
“We reduced our no-show rate from 22% to 8% in the first quarter. OneInbox's reminders do more than remind they give patients a chance to reschedule, which our staff never had bandwidth to offer.”
DPDr. Priya NairDirector of Patient Experience · Sunrise Medical Group